Returns, Refunds and Cancellation:

In the event of faulty products we offer a repair / replacement  facility. Before returning a unit, please make sure you have an Authorised  Return Number and display this clearly on your address label.

You should first contact us at: dB Tech Ltd, 35 South Ave, Buxton SK17 6NQ. Tel: 01298 25281 tech@dbtech.co.uk Goods which are returned under complaint or for exchange etc. should  be returned to us post-paid. 

Customers may cancel their contract to purchase goods by  formally notifying us within a period of seven working days  of delivery, provided that the goods are promptly returned  to us in "as sold" condition with packaging unopened  and seals unbroken, to arrive within fourteen days of your  original receipt of the returned goods. In the event of cancellation  under this provision a refund will be given within thirty  days of our receipt of the returned goods.

Please note that refunds will be made using the same method as the original  payment. (i.e.: a credit card purchase will be refunded through  your credit card account).

When returning goods, please ensure that they are packed  sufficiently because we cannot accept goods that are damaged during their return.

Data protection

dB Tech Ltd will not pass on your details to any other organization.

We reserve the right to change prices without notice.